Website + Technology

• How does Mossy Oak prevent fraud?

  We use the latest order review technologies to evaluate each order placed. For the protection of our customers we may require further verification from the cardholder to process and ship the order.

• How do I know if ordering from your website is secure?

  Mossy Oak uses the very latest in security technology and procedures to ensure that our customers data is secure and that the authorized cardholder has placed the order. Sometimes this means that orders may be delayed for further verification. We hope you understand this is necessary to protect o...

• I have some feedback for your website.

  We would love to hear any and all feedback you have with our site. Feel free to send that information over to our customer service, or place a review on the item(s) that you ordered. We’re always working to improve our products and services, and we’re thrilled when we hear that we’re doing someth...

• I received an error message when checking out, what do I do now?

  If you ran into an error message when checking out there may be an issue with your order or the payment information you have applied. Please double check that your payment information is correct. If you still see an error message, contact us and we will help to place your order.

• I tried checking out and the item in my shopping cart disappeared, what happened?

  We use the latest order review technologies to evaluate each order placed. For the protection of our customers we may require further verification from the cardholder to process and ship the order.

• What are cookies and do I need to enable cookies on my browser?

  Cookies are messages that web servers pass to your web browser when you visit Internet sites. Your browser stores each message in a small file, called cookie.txt . When you request another page from the server, your browser sends the cookie back to the server. Cookies help make the website run sm...

• Why aren't images showing on your site?

  Images may not be loading on our site due to an issue with your browser cookies or internet connection.

• Your ads keep following me on different websites, why?

  Mossy Oak, along with most other online retailers, uses a style of marketing called 're-targeting'. The goal with 're-targeting' is to give people more relevant ad content based on what they browsed on our site. If that's weirding you out, you can opt-out by clicking on the blue 'AdChoices' arrow...