Returns and Exchanges

• Are there any instances where Mossy Oak cannot process an exchange request?

  We can process an exchange for you as long as it remains unworn and unwashed and undamaged.

• Can I return an item I purchased online, in a store?

  Yes. All online orders can be returned in our retail store. You will not be charged for any return fees if you choose this method.

• Can I return something even if I do not have my receipt?

  Can't find your receipt? No problem! We can pull up your order through your account or order number.

• Can I send back multiple orders in the same package?

  Yes. You can send items from multiple orders back in the same package. Just print out the return/exchange form here and include a note inside your return with the different order numbers.

• Does Mossy Oak have a restocking fee?

  No, Mossy Oak does not charge you to restock an item.

• Do I need to return my item with the original packaging?

  No. You do not need to return your items with the original packaging. You can box or bag your item up with whatever packaging you desire as long as it is secure and the product will not be damaged on its return to us.

• How do I make a return?

  Simply complete the Return/Exchange form that was included in your order and send it back with the item you would like to exchange or refund. Please allow 3-4 business days for processing once the package arrives back to us. A copy of the form can be found here .

• How do I make a return? -- International (non-US) Customers

  International customers are responsible for costs associated with return shipping, and you can mail the product(s) back to us using the carrier of your choice. Address the package to: Mossy Oak Consumer Returns 5781 Highway 45 Alt. South West Point, MS 39773

• How long does it take Mossy Oak to process my exchange?

  It takes 5-7 days for your item to get back to our central warehouse once you drop it off. From there it will take an additional 5-7 business days for us to process the exchange. Your new order for the exchanged item will ship out with the same shipping method your original order did.

• How long does it take Mossy Oak to process my return?

  Once the order is received by our Returns Team, it's processed within 3 business days. Your credit card can take another 5-7 business days to post the transaction to your account, depending on your bank's processing time. Please note that these times can increase during our peak holiday season du...

• I did not get a return form, so what do I include with my return?

  A copy of the return/exchange form can be found here .

• I received an order as a gift, how can I return or exchange it?

  Simply complete the Return/Exchange form and send it back with the item you would like to exchange or refund. Please allow 3-4 business days for processing once the package arrives back to us. A copy of the form can be found here .

• What is your return policy?

  If you're not satisfied with your purchase you can return it at any time as long as it's still in 'sellable condition.' This means that the item must be unworn, unwashed and devoid of any stains, scuffs, tears or mysterious smells. Items that are not in sellable condition because they have been w...